Many service industries have established 24/7 availability for emergency situations. Does that mean you can call any hour of the night and expect someone will respond right away? Not always. Most will look at each call on a case-by-case basis to see if immediate response is necessary or if waiting until the morning is acceptable. As for septic system issues, here are a few tips for how to know if you require emergency septic services.

1. Can you clear the clogged toilet with a plunger? One of the things your emergency septic services provider will ask you is if you have tried to use a plunger. It can save you a service call which might be even higher after hours if you don’t need an emergency pump-out after all.
2. How long has it been since you had the tank pumped? If you are experiencing a backup and it hasn’t been long since you had the tank cleaned, the problem is more likely a clog or broken drain pipe rather than a septic tank issue. Rather than calling for emergency septic services, you should call a plumber or drain cleaning professional.
3. Are all toilets and drains problematic? If you need emergency septic services to pump out a full septic tank, it will be affecting all drains and toilets in your home. If you only have trouble with one area, it is more likely a clog to blame.

Here at American Waste Septic, we find that most calls for emergency septic services do not need immediate attention. We deal with emergency calls on a case-by-case basis outside of normal business hours. We will provide you with advice that could resolve your problem whenever possible to save you the cost of a pump-out you could have avoided. This puts your interests first and frees us to address those issues we do need to respond to quickly. With more than 25 years of experience, you can be confident your septic system is in capable hands. Call today with any questions you may have.